Privacy

Your Privacy Matters
to r444

This Privacy Policy explains exactly what personal data r444 collects, why we collect it, how we use it, and what rights you have over it. We keep it plain and honest — no legal jargon for the sake of it.

Last Updated: 1 January 2025

Our Commitment

How r444 Protects Your Data

Six core principles that guide how r444 handles every piece of personal information you share with us.

Data Is Encrypted at Rest and in Transit

All personal data stored on r444's servers is encrypted using industry-standard AES-256 encryption. Every connection between your device and r444 uses TLS 1.3. Your information is never transmitted in plain text under any circumstances.

We Never Sell Your Personal Data

r444 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process payments, and improve the r444 platform. That's it — no exceptions, no grey areas.

You Control Your Data

r444 gives you direct control over your personal data. You can request access to your data, ask for corrections, request deletion, or withdraw consent at any time by contacting r444 support. Most requests are processed within 5 business days.

Minimal Data Collection

r444 only collects data that is genuinely necessary to operate your account and comply with legal obligations. We don't collect data speculatively or build profiles beyond what's needed to provide you with a safe, functional gaming experience.

Regulated Third-Party Processors Only

When r444 shares data with third parties — such as payment processors or identity verification providers — those parties are bound by strict data processing agreements. r444 only works with regulated, reputable service providers who meet our data protection standards.

Breach Notification

In the unlikely event of a data breach that affects your personal information, r444 will notify affected players promptly and take immediate steps to contain the breach, assess the impact, and prevent recurrence. We don't hide incidents — we address them.


1Who We Are

r444 is an online gaming platform operated at r444.io and accessible via the r444 Android application. r444 is the data controller responsible for the personal information you provide when registering and using the platform. When this Privacy Policy refers to "r444", "we", "us", or "our", it means the entity operating the r444 platform.

This Privacy Policy applies to all personal data collected through the r444 website, the r444 mobile app, and any communications between you and r444 — including support conversations, emails, and in-platform messages.

By registering an account on r444, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. This policy should be read alongside the r444 Terms and Conditions.

2Data We Collect

r444 collects personal data in three ways: information you provide directly, information generated automatically when you use the platform, and information received from third-party service providers. Here is a full breakdown of what r444 collects and why each category is necessary.

Data Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Email address, mobile number Registration form, account settings
Payment Data bKash / Nagad / Rocket account number, transaction IDs Deposit and withdrawal forms
Technical Data IP address, device type, browser, operating system Automatically on platform access
Usage Data Games played, bet amounts, session duration, login times Automatically during platform use
Communications Data Support chat transcripts, emails sent to r444 Support interactions
Verification Documents Photo ID, selfie, proof of payment method ownership KYC / withdrawal verification requests

r444 does not collect or store full payment card numbers. All payment processing is handled by regulated mobile wallet providers. r444 only stores the account number and transaction reference needed to process your deposit or withdrawal.

3Why We Collect It

Every piece of data r444 collects serves a specific, legitimate purpose. r444 does not collect data speculatively. The primary reasons for data collection are:

  • Account operation: Your name, email, and mobile number are needed to create and manage your r444 account, send you important account notifications, and allow you to log in securely.
  • Payment processing: Your mobile wallet details are required to process deposits and withdrawals. r444 cannot send or receive money without this information.
  • Identity verification: r444 is legally required to verify the identity of players, particularly before processing withdrawals above certain thresholds. This is a standard anti-money-laundering (AML) requirement.
  • Fraud prevention and security: Technical data such as IP addresses and device information helps r444 detect suspicious login attempts, identify duplicate accounts, and protect your account from unauthorised access.
  • Responsible gaming: Usage data — including session duration, bet frequency, and deposit patterns — is monitored to identify players who may be showing signs of problem gambling, so r444 can intervene appropriately.
  • Legal compliance: r444 is required by its operating licence to retain certain records for a defined period and to report specific activities to regulatory authorities.
  • Platform improvement: Aggregated, anonymised usage data helps r444 understand how players use the platform and identify areas for improvement.

4Legal Basis for Processing

r444 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

  • Contract performance: Processing necessary to operate your r444 account and deliver the services you signed up for — including account management, game access, and payment processing.
  • Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money-laundering laws, age verification requirements, and regulatory reporting obligations.
  • Legitimate interests: Processing necessary for r444's legitimate business interests, such as fraud prevention, platform security, and responsible gaming monitoring — provided these interests are not overridden by your rights.
  • Consent: For certain processing activities — such as sending you promotional communications — r444 relies on your explicit consent. You can withdraw this consent at any time by updating your communication preferences in account settings or by contacting support.

Where r444 relies on consent as the legal basis for processing, withdrawing your consent will not affect the lawfulness of any processing carried out before the withdrawal.

5How We Use Your Data

Beyond the core purposes described above, here is a more detailed picture of how r444 uses your personal data day-to-day on the platform:

  • Sending account-related notifications — deposit confirmations, withdrawal updates, security alerts, and password reset emails
  • Personalising your r444 experience — for example, displaying your preferred language or remembering your game history
  • Sending promotional offers and bonus notifications, if you have opted in to marketing communications
  • Conducting responsible gaming checks and reaching out if your usage patterns suggest a potential problem
  • Investigating disputes, complaints, or suspected Terms violations
  • Generating anonymised, aggregated analytics to understand platform usage trends
  • Complying with requests from regulatory authorities or law enforcement where legally required

r444 will never use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review. If r444's systems flag your account for review, a member of the r444 team will assess the situation before any action is taken.

6Sharing Your Data

r444 does not sell your personal data. r444 shares your data only in the following limited circumstances, and only to the extent necessary for the specific purpose:

  • Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and are regulated financial service providers.
  • Identity verification providers: Third-party KYC (Know Your Customer) service providers may process your identity documents to verify your age and identity. These providers are bound by strict data processing agreements with r444.
  • Regulatory authorities: r444 may be legally required to share certain data with gaming regulators, financial intelligence units, or law enforcement agencies. r444 will only do so when legally obligated and will not share more data than required.
  • IT and infrastructure providers: Cloud hosting and security service providers who process data on r444's behalf under binding data processing agreements.
  • Professional advisors: Lawyers, auditors, and accountants who are bound by professional confidentiality obligations.

r444 will never share your personal data with third-party advertisers, data brokers, or marketing companies. If you receive unsolicited marketing claiming to be from r444 via a channel you did not sign up for, please report it to [email protected] immediately.

7Cookies & Tracking

r444 uses cookies and similar tracking technologies on the r444 website to make the platform work correctly and to understand how players use it. Here is what r444 uses and why:

Cookie Type Purpose Can Be Disabled?
Essential Cookies Keep you logged in, maintain your session, enable core platform functions No — required for the platform to work
Functional Cookies Remember your preferences such as language and display settings Yes — disabling may affect your experience
Analytics Cookies Collect anonymised data on how players navigate the platform to help r444 improve it Yes — via cookie preferences
Security Cookies Detect and prevent fraudulent activity, protect against CSRF attacks No — required for account security

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the r444 platform. r444 does not use third-party advertising cookies or cross-site tracking cookies.

8Data Retention

r444 retains your personal data for as long as your account is active and for a defined period after account closure, as required by applicable law and our operating licence. The general retention periods are:

  • Account and identity data: Retained for a minimum of 5 years after account closure, as required by anti-money-laundering regulations.
  • Transaction records: Retained for a minimum of 5 years from the date of the transaction.
  • Support communications: Retained for 2 years from the date of the last interaction, unless the communication relates to a dispute or legal matter, in which case it is retained until the matter is fully resolved.
  • Technical and usage data: Retained for 12 months from collection, after which it is anonymised or deleted.
  • Marketing consent records: Retained for as long as you remain opted in, plus 1 year after opt-out as evidence of consent management.

When data is no longer required, r444 securely deletes or anonymises it. Anonymised data — which cannot be linked back to any individual — may be retained indefinitely for analytical purposes.

9Your Privacy Rights

As an r444 player, you have the following rights over your personal data. To exercise any of these rights, contact r444 support via the Support page or email [email protected].

Right of Access

Request a copy of all personal data r444 holds about you. r444 will provide this within 30 days of a verified request.

Right to Rectification

Request correction of any inaccurate or incomplete personal data r444 holds about you.

Right to Erasure

Request deletion of your personal data where r444 no longer has a legal basis to retain it. Note that legal retention obligations may limit this right.

Right to Restrict Processing

Request that r444 limits how it uses your data while a dispute or correction request is being resolved.

Right to Data Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service provider.

Right to Object

Object to r444 processing your data for direct marketing purposes or on the basis of legitimate interests. r444 will stop unless it has compelling grounds to continue.

r444 will respond to all privacy rights requests within 30 days. In complex cases, this may be extended by a further 60 days, and r444 will notify you if an extension is needed. There is no charge for exercising your rights.

10Data Security

r444 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration:

  • Encryption: All data is encrypted at rest (AES-256) and in transit (TLS 1.3). Passwords are hashed using bcrypt and are never stored in plain text.
  • Access controls: Access to personal data within r444's systems is restricted to staff who need it to perform their job functions. All access is logged and audited.
  • Two-factor authentication: r444 supports and encourages two-factor authentication (2FA) on all player accounts to prevent unauthorised access.
  • Regular security audits: r444's platform undergoes regular penetration testing and security audits by independent third-party security firms.
  • Incident response: r444 maintains a documented data breach response plan. In the event of a breach, affected players will be notified promptly and appropriate remediation steps will be taken immediately.

While r444 takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your r444 account and enable 2FA. If you suspect your account has been compromised, contact r444 support immediately via the Support page.

11Children's Privacy

r444 is strictly an adult platform. The r444 platform is not directed at, and is not intended for use by, anyone under the age of 18. r444 does not knowingly collect personal data from anyone under 18.

r444 uses age verification measures during registration to prevent underage access. If r444 discovers that personal data has been collected from a person under 18, that data will be deleted immediately and the account will be closed. Any deposits made by an underage player will be returned to the original payment source.

If you believe a minor has registered on r444, please report it immediately to [email protected]. r444 will investigate and act within 24 hours of receiving such a report.

12Updates to This Policy

r444 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes that materially affect how r444 uses your personal data, r444 will notify registered players via email or an in-platform notification at least 14 days before the changes take effect. For minor updates — such as clarifications or corrections — the updated policy will simply be published on this page.

Your continued use of the r444 platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using the platform and may request account closure via the Support page.

13Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the r444 privacy team:

  • Live Chat: Available 24/7 via the Support page — fastest response for urgent privacy concerns
  • Email: [email protected] — responses within 24 hours for general queries, within 72 hours for formal data rights requests

When submitting a data rights request, please include your registered email address and a clear description of your request. r444 may need to verify your identity before processing the request to ensure your data is not disclosed to an unauthorised person.

r444's support team includes Bangla-speaking agents who can assist with privacy queries in your preferred language. All privacy-related requests are handled with strict confidentiality by a dedicated team member.

Safe & Secure

Play on r444 — Your Data Is Safe With Us

Register your r444 account today. Fast bKash and Nagad payments, certified fair games, and a privacy-first platform built for Bangladesh players.

18+ only. Please gamble responsibly. Responsible Gaming tools are available in your account settings.